- Main Office: +49 681 9677-0
- Ticket Hotline: +49 681 9677-100
- Pickup Location: Main Entrance Box Office
- Required ID: Matching ticket purchaser name
- Pickup Time: 1 hour before event start until event begins
- On-site Parking: Available
- Capacity: Approximately 300 spaces
- Rates: €3-5 per event
- Disabled Parking: Designated spaces near entrance
- Wheelchair Spaces: 10-15 locations
- Companion Seats: Available next to wheelchair spaces
- Elevator Access: To all venue levels
- Accessible Restrooms: Multiple locations
- No outside food or drinks
- Photography/Recording: Generally prohibited
- Mandatory ticket for entry
- No smoking inside venue
- Coat check available
- Age Restrictions: Depend on specific event
- Children under 6: Usually not admitted
- Child Ticket: Typically 50% of adult price
- Booster Seats: Available upon request