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- Main Office: +49 69 212-30808
- Ticket Hotline: +49 69 212-40040

- Available at main entrance ticket counter
- Valid photo ID required for ticket pickup
- Tickets can be collected up to 1 hour before event start
- Group and pre-purchased tickets have dedicated pickup lanes

- On-site parking available
- Approximately 500 parking spaces
- Parking fee: €5-€8 per vehicle
- Accessible parking near main entrance
- Public transportation recommended during large events

- Wheelchair accessible areas
- Companion seats available
- Elevators to all levels
- Priority seating for guests with disabilities
- Advanced reservation recommended

- No outside food or drinks
- No professional camera equipment
- No smoking inside venue
- Age restrictions may apply depending on event
- Valid ticket required for entry

- Children under 6 typically not admitted
- Age restrictions vary by event type
- Child/Youth tickets available for family-friendly performances
- Accompanying adult required for minors

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* Not inclusive of taxes and fees
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