- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Character Experiences Available. Access to a private event with interactive time and photo opportunities. Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions.
There's nothing more special than sharing Disney magic with loved ones. Whether it's the first time you watched Toy Story, sang along to Let It Go, or cheered for your favorite Disney Princess, Disney On Ice is the perfect place to revisit cherished memories and create new ones together. Mickey, Minnie, Donald and Goofy will take you on a journey through these unforgettable moments, powered by a Magical MousePad. Discover thrilling adventures from Zootopia, Inside Out 2, and the all-new Moana 2. Relive the timeless tales of Toy Story, Frozen and Encanto, and the dazzling Disney Princesses. And hold on tight as Stitch grabs the Magical MousePad and shakes things up! Feel the excitement in an enchanted celebration close to home, only at Disney On Ice! *Note: Costumes not permitted for guests 14 years & older. Visit DisneyOnIce.com for more information.
Location: ticket office (southeast side of the Arena - opposite I-75) Opens: 90 minutes prior to event Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster account confirmation number in order to receive tickets.
All parking at Hertz Arena is cashless. Parking is available on site. Prices range from $10 to $30 based on event. For some events overflow parking may be located on the Northwest side of Miromar Outlets (lot closest to the lake and I-75); shuttles may be provided depending on the event.
This is an accessible venue.
Prohibited Items include but are not limited too: no weapons of any kind, no food or beverage, no audio/video recorders, no cameras with detachable lenses, no laser pointers, no selfie sticks, no e cigarettes, NonClear Bags, Purses, Clutch purses larger than 6.5 x 4.5, Ipads, Tablets, Backpacks, Go Pros, Stand alone Digital Recording Devices, Binoculars Case, Camera Case, Fanny Pack, Mesh Bag, Tinted Plastic Bag, Patterned Plastic Bag, Oversized Tote Bag. Items Allowed: contact venue NOTE: All items are subject to search ** In order to enhance the safety of patrons attending events at Hertz Arena, persons purchasing tickets should be aware that as a condition to entry that they may be subject to a security search, including a reasonable pat-down search in some circumstances, and that the purchasing of tickets will constitute a consent to such search. Smoking Policy: Smoking (including the use of e-cigarettes/vaping) is NOT permitted. There is an outdoor smoking area outside of section 110.
Ticket Requirements: For all ticketed events, all Hertz Arena patrons must present a ticket for entry, except for those patrons younger than two (2) years of age. However, children under two years of age must sit on the lap of an accompanying ticket-bearing adult. For some family/kids events ages one (1) and up must be accompanied by a ticket.
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