Disney On Ice

- Main box office: +52 55 4155 0901
- Administrative office: +52 55 4155 0902

- Available at main box office
- Valid government-issued ID required
- Tickets must be picked up 1 hour before performance
- Electronic ticket confirmations accepted

- On-site parking available
- Secure, monitored parking lot
- Rates: 50-100 MXN per vehicle
- Handicap parking near main entrance

- Designated wheelchair spaces on multiple levels
- Companion seating adjacent to wheelchair areas
- Elevators and ramps throughout venue
- Assistance available for patrons with disabilities

- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during intermission only

- Children under 5 not recommended
- Children 6-12 must be accompanied by adult
- Ticket required for children seated in own seat
- Some performances have specific age restrictions