All guests age 2 & older are required to have a ticket. No costumes for guests 14 & older. Character Experiences Available. Access to a private event with interactive time and photo opportunities. Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult. Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. All tickets are subject to availability. Prices are subject to change. Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions.
Step inside the magical adventures of Disney's Frozen and Encanto as they are brought to life like never before at Disney On Ice! Dazzling ice skating transports you to Arendelle to be a part of Anna's adventure to find Elsa, whose icy powers unleashed an eternal winter. Olaf, Kristoff and Sven take you along as they encounter wintry conditions in a race to bring back summer. Then, enter the fantastical Madrigal family's Casita amidst the beautiful mountains of Colombia. Join Mirabel on her journey to save her enchanted family home alongside her sisters, Isabela and Luisa. Hosted by Mickey and Minnie, invite your family and friends to sing along to your favorite songs and celebrate the power of love and courage at Disney On Ice presents Frozen & Encanto the show everyone will be talking about! Note: Costumes not permitted for guests 14 years & older. Visit DisneyOnIce.com for more information.
Box Office: (615)770-2040 Group Sales: (615)770-7800
Will Call: Can only be picked up on Day of an EVent in the Building. Tickets held for will call may be picked up with proper ID, the Credit Card used to order the tickets and the account number 2 hours prior to the event. Automated will call kiosks are available inside the main entrance for your convenience.
Parking is readily available around the Bridgestone Arena for a fee. Allright Parking, Central Parking, and other various garages are easily accessible and within a short walking distance.
This is an accessible venue.
The Bridgestone Arena is a smoke free facility. The Arena also has a no re-entry policy. Recording devices (audio/visual) are not allowed for events in the building. The use of cameras (still) is determined on an event by event basis.
Children under the age of 2 can sit in parents lap for free for most events. Please call the venue Box Office to confirm for your event you are attending.