- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Character Experiences Available. Access to a private event with interactive time and photo opportunities. Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions.
- Main Number: (313) 471-LIVE (5483)
- Box Office: (313) 471-6611
- Located at main entrance near Box Office
- Valid Photo ID required for pickup
- Arrive at least 1 hour before event start time
- Electronic ticket transfer also available
- Multiple parking lots surrounding arena
- Prices range $10-$25 depending on event
- Accessible parking available near main entrances
- Some nearby street parking options
- Prepaid parking passes recommended
- Wheelchair accessible seating on all levels
- Companion seats available next to accessible spaces
- Elevator access to all levels
- Special needs accommodations upon request
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- Valid ticket required for entry
- No re-entry once leaving venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
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