- No refunds, no exchanges "- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Character Experiences Available. Access to a private event with interactive time and photo opportunities. Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions. "
Step inside the magical adventures of Disney's Frozen and Encanto as they are brought to life like never before at Disney On Ice! Dazzling ice skating transports you to Arendelle to be a part of Anna's adventure to find Elsa, whose icy powers unleashed an eternal winter. Olaf, Kristoff and Sven take you along as they encounter wintry conditions in a race to bring back summer. Then, enter the fantastical Madrigal family's Casita amidst the beautiful mountains of Colombia. Join Mirabel on her journey to save her enchanted family home alongside her sisters, Isabela and Luisa. Hosted by Mickey and Minnie, invite your family and friends to sing along to your favorite songs and celebrate the power of love and courage at Disney On Ice presents Frozen & Encanto - the show everyone will be talking about! *Note: Costumes not permitted for guests 14 years & older. Visit DisneyOnIce.com for more information.
- Main Number: (510) 569-2121
- Box Office: (510) 569-2121
- Located at main box office entrance
- Valid photo ID required
- Tickets can be picked up day of event
- Arrive minimum 1 hour before event start time
- Large on-site parking lot
- Parking fees: $20-$40 depending on event
- Carpooling recommended
- Accessible parking available near arena entrances
- Wheelchair accessible seating
- Companion seats available
- Located on multiple levels
- Advance reservation recommended
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- ID required for age-restricted events
- No re-entry
- Children under 2 typically free on lap
- Children 2+ require ticket
- Some events may have specific age restrictions
- Parental guidance recommended for mature content events