Disney On Ice

- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more info.

Located at the Box Office. Tickets can be picked up during regular box office hours, after they have been verified by Ticketmaster. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.

Free parking located on the upper and lower levels.

Disabled and Accessible Seating is available on our concourse level based on availability, as well as companion seats. When purchasing your tickets, please make sure to mention any concerns you may have. The Florence Center will attempt to reasonably accommodate any concern regarding guests with disabilities.

No video cameras No outside food or beverages No weapons No smoking No recording devices

The majority of our events require all children who have reached their 2nd birthday to have a ticket. However, some shows will require for all children who have reached their 1st birthday. If a child is going to sit in a seat, they will need a ticket regardless of age. If the child is going to sit in the parent's lap, they must still adhere to the age policy for purchasing a ticket. For example: If the show requires a ticket for children 2 and older but a 3 year old is going to sit in the parent's lap, the child will require a ticket. Please reach out if you have any questions or concerns.