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- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Character Experiences Available. Access to a private event with interactive time and photo opportunities. Adults & children, ages 2 and up, must have both a Character Experience ticket and a Disney On Ice show ticket to attend the Character Experience. Children must be accompanied by an adult. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change.- All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions
There is nothing more special than sharing Disney magic with loved ones. Whether it is the first time you watched Toy Story, sang along to Let It Go, or cheered for your favorite Disney Princess, Disney On Ice is the perfect place to revisit cherished memories and create new ones together. Mickey, Minnie, Donald, and Goofy will take you on a journey through these unforgettable moments, powered by a Magical MousePad. Discover thrilling adventures from Zootopia, Inside Out 2, and the all-new Moana 2. Relive the timeless tales of Toy Story, Frozen, and Encanto, and the dazzling Disney Princesses. And hold on tight as Stitch grabs the Magical MousePad and shakes things up! Feel the excitement in an enchanted celebration close to home, only at Disney On Ice! *Note:Costumes not permitted for guests 14 years & older. Visit DisneyOnIce.com for more information.
The information line is (847)635-6601.
Customers can pick up tickets 60 minutes prior to showtime. Customer must present the actual credit card, a picture ID, and confirmation number.
There is plenty of parking adjacent to the building. Please call the arena for prices as they vary per event. A bus parking fee collected at the gate. Handicapped parking is available around the building. Parking lots open 2 hours prior to events.
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Must be purchased through venue's accessibility team
- Advance notification recommended
Cameras and recording devices are never allowed at concerts. The Allstate Arena will check at the door. **This is a non-smoking facility.**
Children under 2 are permitted free on a parents lap for family shows only. For all other events, everyone MUST have a ticket. This is a strict policy.
