Disney On Ice presents Jump In!

- All guests age 2 & older are required to have a ticket. - No costumes for guests 14 & older. - Please monitor the venue website for venue policies, including health and safety protocols, which are subject to change. - All tickets are subject to availability. - Prices are subject to change. - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions. - SAP Center recommends that fans bring bags that are 5" x 9" x 2" or smaller to expedite their entry. However, we are happy to accommodate larger bags up to 20" x 14" x 11" in size! When it comes to the larger bags, please note the following: All bags, including medical and infant bags, larger than 5" x 9" x 2" are subject to X-Ray inspection and will result in longer wait times for entry. Bags must be able to fit under your seat once inside the event; therefore, bags larger than 20" x 14" x 11" will not be permitted. SAP Center no longer offers a bag check option and/or onsite storage lockers.
There's nothing more special than sharing Disney magic with loved ones. Whether it's the first time you watched Toy Story, sang along to Let It Go, or cheered for your favorite Disney Princess, Disney On Ice is the perfect place to revisit cherished memories and create new ones together. Mickey, Minnie, Donald, and Goofy will take you on a journey through these unforgettable moments, powered by a Magical MousePad. Discover thrilling adventures from Zootopia, Inside Out 2, and the all-new Moana 2. Relive the timeless tales of Toy Story, Frozen, and Encanto, and the dazzling Disney Princesses. And hold on tight as Stitch grabs the Magical MousePad and shakes things up! Feel the excitement in an enchanted celebration close to home, only at Disney On Ice! *Note: Costumes not permitted for guests 14 years & older. Visit DisneyOnIce.com for more information.

The ticket office can be reached at (408) 287-9200 during business hours.

Will call is available two hours prior to the start of the event. Will call is part of the South Ticket Office, on Autumn St near Santa Clara St. Customers must present the actual credit card used for the purchase, a photo ID and the Ticketmaster confirmation number in order to receive their tickets.

There are a limited number of parking spaces available on site. The prices vary from $15.00 to $25.00. There are also many public and private lots situated near the Arena. The attendants accept only cash. Parking is also available outside of the Arena. Sorry, no RV parking available.

SAP Center has designated seats for both wheelchair accessible seating and their companions. However, due to size constraints, companion seats will not fit a wheelchair. So patrons needing wheelchair accessible seating must purchase a wheelchair accessible seat as the SAP Center cannot turn a companion seat into a wheelchair accessible seat.

***UPDATE *** ENHANCED SECURITY MEASURES! SAP Center at San Jose, Silicon Valley Sports & Entertainment, law enforcement agencies and the NHL have announced changes in Security measures for all Guests attending events at SAP Center. All Guests will be subject to search, which may include the use of Electronic devices, pat downs and inspections of bags. Only small purses and baby bags will be permitted in the Building. Guests are discouraged from bringing unnecessary items to SAP Center Events. * Shoes & shirts are required at all times within the building. * No audio or video recorders are allowed in the arena for any event. * There is no smoking allowed anywhere inside the arena. There are designated smoking sections provided outside of the arena.

All ages are welcome. For most events no ticket is required for ages 0-23 months, as long as they do not require a seat of their own. For events such as "Sesame Street", "Barney", or "Dragon Tales" a ticket is required for anyone 12 months or older.