All Guest age 2 and older are required to have a ticket. - No Costumes for guest 14 & older - Please monitor the venue policies, including health and safety protocols, which are subject to change. - All Tickets are subject to availability - Prices are subject to change - Visit DisneyOnIce.com for more event info and Ticket Terms and Conditions. - Clear Bag Policy - Clear Bag no larger than 12"X6"x12", Small Clutch purse no larger than 4.4"X6.5", or Clear Plastic Storage Bag no larger than one Gallon resealable.
865-215-2300
- Located at main entrance ticket window
- Purchaser must present ID matching ticket order
- Available 1 hour before event start time
- Pickup closes 30 minutes after event begins
- On-site parking lot available
- Street parking in surrounding downtown area
- Handicap parking near main entrance
- Typical rate: $10-$15 per vehicle
- Some nearby municipal parking garages
- Wheelchair accessible sections
- Companion seats available
- Elevator access to multiple levels
- ADA compliant restrooms
- Staff assistance upon request
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Valid photo ID required for entry
- Children under 2 typically free if seated on parent's lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content shows
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