Disney Worlds Collide Concert Tour

Under 14s must be accompanied by an adult over 18 and seated. Please note all VIP Package purchasers will be contacted via e-mail a few days prior to the event with additional program related details. If you do not receive an e-mail, please contact WorldsCollideVIP@aegpresents.com.
All sales are final. There are no refunds or exchanges under any circumstances. The promoter reserves the right to terminate this agreement with or without cause and without penalty. All packages and package contents are non-transferable; some exceptions may apply. All VIP merchandise will be distributed at the show; some exceptions may apply. VIP merchandise is not required for venue entry. Separate VIP Entrance may not be available in all markets due to restrictions. All VIP programs and times may vary market-by-market and are subject to modification at any time for any reason. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. Commemorative VIP laminates are for commemorative purposes only. The VIP laminate does not gain or authorize access into the venue, VIP or any backstage areas..

0844 847 8000

Pre-booked tickets can be collected on the day of the show from 4pm, up to 15 minutes after the main act goes on stage. Customers must take the credit card used to make the booking and the Ticketmaster reference number with them in order to collect the tickets. The cardholder will need to sign for the tickets. If you have any queries regarding box office collections, please contact Ticketmaster's customer services department.

The official on-site multi-story car park has a capacity of 1,000. In addition, approximately 7,000 recognised parking spaces within 10 minutes walk serve the AO Arena.

AO Arena has been awarded GOLD status by Attitude is Everything, the disability-led charity with over 20 years' experience improving Accessible people's access to live music. Provisions have been made to cater for wheelchair users. Lifts have been installed and it is possible to enter the arena by the access link between Trinity Way and Victoria Station. The Hunts Bank entrance is accessible via external lift and access from the car park and Victoria Station is possible via the City Room. The second raised tier of seating (BLK 201 and above) requires the negotiation of steep steps and so may not be suitable for the elderly, infirm or those with mobility problems. Seating at the front of the upper tier is 35ft (10m) from ground, rising to 70ft (20m) at the rear. Please call 0161 950 5229 for further details.

What items are NOT allowed into the arena? Backpacks, holdalls, luggage, oversized bags and cushions. (Bags larger than 35cm x 40cm x 19cm will not be permitted) No video cameras, still cameras or recording devices. No food or drink allowed. The AO Arena is a non-smoking venue, this includes e-cigarettes and vapes). In addition to these, a full list of items that are also not permitted into the arena can be reviewed here https://www.manchester-arena.com/your-visit/ along with anything else which we deem to ruin the enjoyment or viewing experience of others.

Children under the age of two are admitted free, except for children's shows where the age limit may be 12 months. If unsure check event details when booking an individual show with Ticketmaster. Children without a ticket will not be allocated a seat and must sit on the parents lap. Seated Tickets: Under 14s must be accompanied by an adult. Standing Tickets: Strictly over 14s only in the standing area, admission to the standing area will be refused to customers below this age.