Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
• Main Information: (323) 462-1000
• Ticket Office: (323) 462-5634
• Located at Main Box Office
• Valid Photo ID Required
• Must Be Picked Up 30 Minutes Before Tour Start Time
• Reservations Held Under Purchasing Name
• Validated Parking Available at Hollywood & Highland Center
• Street Parking with Metered Spaces
• Nearby Parking Garages
• Limited On-Site Parking
• Wheelchair Accessible Entrance
• Elevators Available
• Designated Seating Areas
• Assistive Listening Devices on Request
• No Large Bags or Backpacks
• Photography Permitted in Designated Areas
• Professional Camera Equipment Requires Prior Permission
• No Outside Food or Drinks
• Children 5 and Older Permitted
• Children Under 12 Must Be Accompanied by Adult
• Child Ticket Rates Available
• Stroller Parking Provided
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