- Main Box Office: (512) 404-5000
- Guest Services: (512) 404-5001
- General Inquiries: (512) 404-5002

- Located at the main entrance
- Open 1 hour before event start time
- Valid photo ID required for pickup
- Tickets must be picked up by customer name or confirmation number
- Allow 10-15 minutes for processing

- Adjacent parking lots available
- Street parking on surrounding roads
- Paid parking options available
- ADA accessible parking spaces near entrance
- Parking validation may be available with event ticket

- ADA compliant wheelchair accessible seating throughout venue
- Accessible restrooms on premises
- Companion seating available
- Accessible entrance and exit routes
- Service animals welcome
- Contact box office for specific accessibility accommodations

- No outside food or beverages allowed
- Professional cameras and recording devices prohibited
- Arrive 30 minutes early for general admission events
- Bags subject to search upon entry
- Venue is smoke-free
- Seating assignments follow ticket specifications

- Children under 3 may be admitted at promoter discretion
- All children require their own ticket for reserved seating
- Child pricing available for select events
- Parents responsible for supervision at all times
- Stroller use permitted in designated areas only

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