Double Up Madness

- Main Venue: +27 11 771 5000
- Ticketing & Reservations: +27 11 771 5050
- Guest Services: +27 11 771 5100
- For event-specific inquiries, contact the relevant tenant or event organizer

- Will-call services available for event tickets at the venue box office
- Advance ticket collection is recommended
- Valid ID required for ticket collection
- For specific events, contact the event organizer or ticketing office
- Hours typically align with shopping centre operating hours

- On-site parking available with multiple levels
- Basement and ground level parking zones
- Paid parking with hourly rates
- Parking validation available for shoppers (terms apply)
- Free parking often provided with qualifying purchases
- Electric vehicle charging stations may be available
- Valet parking services offered by selected tenants
- Peak times may have limited availability

- Wheelchair accessible parking spaces available near main entrances
- Accessible washroom facilities throughout the centre
- Ramps and level access to major shopping areas
- Elevators available for multi-level access
- For specific events, accessible seating must be arranged in advance
- Contact venue management for mobility assistance requirements
- Service animals are permitted

- Dress code: Smart casual to formal depending on venue/restaurant
- Photography restrictions may apply in some areas
- Outside food and beverages typically not permitted
- Security screening may be in place during peak times
- Smoking prohibited indoors (designated outdoor areas only)
- Respectful behavior and compliance with staff instructions required
- Event-specific rules may apply

- Children welcome during shopping centre hours
- Supervised children permitted in most retail and dining areas
- For specific events, age restrictions and parental guidance requirements apply
- Family-friendly facilities available including baby change rooms
- Play areas may be available (varies by tenant)
- Children's menus offered at many restaurants
- Event-specific child policies should be confirmed with organizers in advance