- Main Ticket Office: (970) 247-2733
- Reservations: 1-888-TRAIN-07
- Located at 479 Main Avenue, Durango
- Must bring confirmation number and valid photo ID
- Tickets can be picked up 1 hour before scheduled departure
- Free parking available at the train depot
- Dedicated parking lot with capacity for approximately 100 vehicles
- Overflow parking in nearby downtown Durango lots
- Wheelchair accessible cars available
- Limited wheelchair spaces per train
- Advance notification recommended for accommodation
- Assistance available for boarding and disembarking
- No pets (service animals permitted)
- No outside food or beverages
- Photography allowed
- Dress in layers for mountain weather
- Arrive 45-60 minutes before departure
- Children 3 and under can ride free on parent's lap
- Child tickets available for ages 4-12
- Recommended for children over 4 years old
- No unaccompanied minors