Edmonton Oil Kings

- Main Box Office: (780) 414-4625
- Guest Services: (780) 414-4000
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 6:00 PM

- Will-call window located at main box office entrance
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 6:00 PM
- Event day will-call opens 2 hours before event start
- Valid photo ID required for ticket pickup
- Tickets held under name of purchaser

- Multiple parking options available on-site and nearby
- Parkade: $20-25 per vehicle (varies by event)
- Street parking available in surrounding areas
- Accessible parking spaces available for guests with valid permits
- EV charging stations available in parkade
- Preferred parking packages available for season ticket holders

- Wheelchair accessible seating throughout venue
- Companion seating available with accessible seats
- Multiple viewing levels accessible via elevators
- Accessible washroom facilities available
- Service animals welcome
- Accessible entrance and routes throughout facility
- Contact box office to arrange accessible seating: (780) 414-4625

- Professional attire recommended for certain events
- Outside food and beverages prohibited (exceptions for medical needs)
- Recording devices and professional cameras not permitted without authorization
- Smoking prohibited inside venue
- Guests must be 18+ for certain events; age restrictions vary
- Arrive early to allow time for security screening
- Prohibited items: weapons, illegal substances, large bags

- Children welcome at most events with valid ticket
- Age restrictions apply to some concerts and sporting events (typically 18+)
- Children under 2 may be free for some events (confirm with box office)
- Family-friendly pricing and packages available
- Booster seats recommended for young children for optimal viewing
- Supervised children's areas available for select events
- Contact box office for specific age policies: (780) 414-4625