Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
Game time and to be determined. All sales final, no refunds if unable to attend once date and time are confirmed. **IF NECESSARY: If game is not played refunds will be processed to original purchaser using original method of payment. Rogers Place offers two food-inclusive options for all Oilers games: * The Sportsnet Club features all-inclusive food and non-alcoholic beverages with a rotating menu of enticing fan favourites. Socializing within the club Is enhanced by two full-service bars. * The Sky Lounge features a full-service bar, in-seat beverage service and all inclusive food and non-alcoholic beverages.
- Main Line: (780) 414-2700
- Box Office: (780) 669-4777
- Located at main entrance box office
- Bring valid photo ID
- Tickets can be picked up 1 hour before event start
- Must match name on original ticket purchase
- Multiple nearby parking lots and garages
- Underground parking available
- Rates range $10-$25 depending on event
- Some street parking with time restrictions
- Designated wheelchair spaces on multiple levels
- Companion seats available
- Elevators to all levels
- Advanced booking recommended for accessibility needs
- No outside food or beverages
- Bags subject to search
- No weapons
- No professional cameras without media credentials
- Must have valid ticket for entry
- Children under 2 typically free on lap
- Children 3+ require own ticket
- Some events have specific age restrictions
- Recommended age varies by event type
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026