- Main Box Office: (904) 641-1212
- Administrative Office: (904) 641-1600
- Available for pre-purchased tickets
- Valid photo ID required for pickup
- Can be collected 1 hour before performance start time
- Name on ticket must match ID
- Free on-site parking
- Dedicated parking lot adjacent to theatre
- Limited street parking available
- Well-lit and secure parking area
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided upon request
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating at management's discretion
- No refunds or exchanges
- Children 5 and older permitted
- Children under 5 not recommended
- Children must have own ticket
- Parental discretion advised for mature content shows