Ella Mai

Under 14s must be accompanied by an adult 18+. A max of 6 tickets per person and per household applies. Tickets in excess of 6 will be cancelled. VIP TERMS & CONDITIONS Buyers will receive an email approximately three days prior to the show date with VIP details, sent to the address submitted at time of purchase. One More Time VIP, the artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer. All packages and package contents are non-transferable; no refunds or exchanges; all sales are final. Package elements are subject to change. VIP merchandise items will be distributed at the show. If you have any questions regarding your VIP package elements, please contact info@onemoretimevip.com
Bag Policy: Large bags including rucksacks are not allowed. There are no facilities to leave large bags or luggage. If you really have to bring a bag - and it's preferable you don't, please make sure it's small. Only one small bag per person is permitted and it must not be bigger than A4 size.

- Main Venue: +44 161 950 5000
- Ticket Hotline: +44 161 950 5100

Collect from the venue on the day of the show during box office opening hours. Take the credit card used to make the booking and Ticketmaster reference number with you. The cardholder will be required to sign for the tickets.

There are two car parks immediately adjacent to the building both priced £10. The smaller car park on the Hyde Rd side of the building caters for our disabled patrons with a limited number of spaces used on a first come first served basis. *** Patrons are asked to use official car parks at all times ***

To better accommodate your needs, O2 Apollo Manchester has requested that all Accessible Ticketing requests be solicited only through their representatives. Please contact an O2 Apollo Manchester representative for further help with your ticket purchase. Tel: 0161 273 7785 (12.00pm to 4.00pm weekdays; extended during onsales) Email: access@o2apollomanchester.co.uk

The O2 Apollo Manchester is an entirely no smoking venue. A designated smoking area is available when possible. Anyone found smoking anywhere within the venue will be requested to leave without refund. Professional-standard cameras, video cameras, GoPros, iPads/tablets and audio recording devices are not permitted. No food or drink is permitted. Please see the venue website FAQs for further details https://academymusicgroup.com/o2apollomanchester/faq

- Children Under 14 Must Be Accompanied by Adult
- Some Events 16+ or 18+
- Infant/Toddler Policies Vary by Performance
- Height/Age Restrictions Possible