- Main Box Office: (330) 438-0697
- Administrative Office: (330) 438-0700
- Hours for phone inquiries: Monday-Friday 9:00 AM - 5:00 PM
- Will call window located at main box office entrance
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Tickets held under guest name
- Arrive early during high-traffic events
- Ample on-site parking available
- Free parking in main lot
- Handicap accessible parking spaces near main entrance
- Additional street parking available nearby
- $5-10 premium parking for select events
- Wheelchair accessible seating throughout venue
- Accessible restrooms on multiple levels
- Elevator service to all public areas
- Companion seating available
- ASL interpretation and hearing loops available upon request
- Contact box office 48 hours in advance for accessibility needs
- Doors typically open 1 hour before event start
- No outside food or beverages allowed
- Proof of age required for alcohol purchases
- Photography/recording policies vary by event
- Clear bag policy may apply for certain events
- Venue is smoke and vape-free facility
- Children of all ages welcome (event dependent)
- Some age restrictions apply to certain performances
- Children under 2 may sit on guardian's lap for select events
- Ticket required for assigned seating
- Family-friendly events scheduled regularly
- Contact venue regarding specific age recommendations