Ticket ON SALE
- Main reception: +358 9 310 87000
- Ticketing: +358 9 310 87100
- Group bookings: +358 9 310 87200
- Will-call windows open 90 minutes before events
- Located at main entrance
- Please arrive early during peak events
- Valid ID required for ticket collection
- Reservations must be claimed 30 minutes before event start
- On-site parking available (limited spaces)
- Parking rates: €3-5 per hour
- Season ticket holders: discounted rates
- Public parking nearby (Pasila area)
- Recommend public transport: Metro, bus, tram access
- EV charging stations available
- Wheelchair accessible sections throughout venue
- Companion seating available
- Accessible restrooms on multiple levels
- Elevator access to all seating areas
- Advanced notice recommended for mobility assistance
- Contact accessibility team: +358 9 310 87000
- No outside food or beverages permitted
- Professional cameras/tripods require permission
- Mobile phones allowed (silent mode recommended)
- Venue seating assignment per ticket
- No refunds for cancellations by attendee
- Management reserves right of admission
- Prohibited items: weapons, illegal substances, fireworks
- Children under 3 years: free entry (lap seating)
- Children 3-12 years: discounted ticket rates available
- Parent/guardian supervision required at all times
- Age restrictions apply to certain events (check event details)
- Family-friendly events scheduled regularly
- Stroller storage available at entrance
