Esseks

- (215) 925-9699
- General customer service line

- Located at main entrance
- Valid photo ID required
- Tickets can be retrieved up to 30 minutes before scheduled entry time

- On-site parking lot available
- Street parking in surrounding area
- Recommended to arrive early for parking
- Some nearby public parking garages

- Wheelchair accessible throughout venue
- Elevators available
- Designated accessible pathways
- Staff assistance upon request

- Must be 12+ years old to enter
- No outside food or drinks
- Photography allowed in designated areas
- Comfortable clothing and walking shoes recommended
- No refunds or exchanges on tickets

- Children under 12 must be accompanied by adult
- Children 12-17 require guardian consent
- Recommended for ages 12 and up due to immersive experience complexity