- Main Box Office: +52 55 5624 5146
- Administrative Office: +52 55 5624 5100
- Located at main entrance
- Identification required for ticket pickup
- Opens 2 hours before event start
- Tickets must be claimed at least 30 minutes before event
- Onsite parking available
- Approximate capacity: 500 vehicles
- Parking fee: 50-100 pesos per vehicle
- Well-lit and secured parking area
- Designated wheelchair spaces
- Companion seating adjacent to wheelchair areas
- Ramps and elevators for easy access
- Limited number of accessible seats, recommend advance booking
- No outside food or drinks
- No large bags or backpacks
- No professional cameras without permission
- Valid ID required for entry
- Age restrictions may apply depending on event
- Children under 3 typically free if seated on parent's lap
- Children 3-12 often require child ticket
- Recommended age limits vary by event type
- Parental guidance suggested for certain performances
