Ester Steinberg

- Main Line: (561) 833-2932
- Best hours to call: Tuesday-Sunday, 10 AM - 6 PM
- For event-specific inquiries, call during business hours or contact through venue website

- Will call window located at main box office entrance
- Hours: Typically opens 1 hour before showtime
- Bring valid photo ID and confirmation email/confirmation number
- Tickets available for pickup up to 30 minutes before event start
- Contact venue in advance for special circumstances

- Paid parking available in nearby lots and street parking
- Downtown West Palm Beach has multiple parking facilities within walking distance
- Recommended: Use paid parking garages on Clematis Street
- Arrive early on event nights; parking may be limited
- No dedicated venue parking lot; public parking only

- ADA-accessible seating available throughout venue
- Wheelchair spaces and companion seating provided
- Accessible restrooms on premises
- Accessible entrance: Main entry is ADA compliant
- Advance notice recommended; call (561) 833-2932 to arrange accommodations
- Service animals welcome

- Valid photo ID required for entry
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited (personal devices allowed)
- Doors lock after showtime begins; late entry subject to venue policy
- Refund policy: Non-refundable; exchanges available for most events
- Venue is smoke and vape-free environment
- Respect artist and fellow patrons; disruptive behavior may result in removal

- Age restrictions vary by event and performer
- Some shows designated 18+ or 21+ only; check event details
- For all-ages events, children under 12 may require adult supervision
- Ticket pricing: Children may require separate tickets; confirm when purchasing
- No infants in arms policy for standing room events
- Contact venue for specific age/ID policy for your event