Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
Join us for Every Praise With the Ritz Voices on April 11!
(904) 807-2010 (Ritz Theatre) (904) 630-3900 (Jacksonville Veterans Memorial Arena) Group Sales: Varies by Event # of Persons to Constitute a Group: Varies by Event
Will Call is located at the box office and opens 1 hour prior to event. Customer must present credit card used for the purchase, photo I.D., and Ticketmaster account confirmation number.
Parking is located on site and there is no charge.
The theatre is an accessible venue.
ITEMS NOT ALLOWED: food, drink, camcorders, audio, video SMOKING POLICY: Smoking is NOT permitted
All ages are welcome. If child has reached their 2nd birthday, they must have a ticket to enter.
