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Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
- Main contact: (480) 555-1234
- Event booking: (480) 555-5678
- Located at main entrance
- Open 1 hour before event start time
- Valid photo ID required for pickup
- Tickets must be reserved under purchaser's name
- Street parking available
- Nearby public parking lot within 1 block
- Some metered parking
- Limited free parking after 6:00 PM
- ADA compliant venue
- Wheelchair accessible spaces
- Companion seating available
- Ground floor entrance with ramp
- No outside food or drinks
- Professional attire recommended
- No smoking inside venue
- Must be 21+ for evening events
- Children under 12 must be accompanied by adult
- Some events may have age restrictions
- Infant/child pricing varies by event type
