- +351 256 370 080 (Municipal Tourism Office)
- +351 256 370 021 (Castle Administration)
- Located at main entrance ticket office
- Advance online ticket reservations recommended
- Group bookings can be pre-arranged
- Free parking available near castle entrance
- Limited spaces during peak tourist season
- Designated parking for mobility-impaired visitors
- Limited wheelchair access due to historical structure
- Some areas with ramps and smooth pathways
- Assistance available for visitors with mobility challenges
- Appropriate historical site attire recommended
- No food or drinks inside castle
- Photography permitted without flash
- Guided tours available in multiple languages
- Children under 12 must be accompanied by adults
- Reduced ticket prices for children
- Educational programs available for school groups
- Some interactive historical exhibits for children