- Main Box Office: (716) 286-8600
- General Inquiries: (716) 286-8700
- Available for all ticketed events
- Valid government-issued photo ID required for pickup
- Can be collected 1 hour before event start time
- Advance online or phone reservation recommended
- On-site parking available
- Handicap parking near main entrance
- Parking fee: $10-$15 per vehicle
- Street parking also available in surrounding area
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices
- Ground level entry points
- ADA compliant facilities
- No outside food or beverages
- No weapons
- No professional cameras without media credentials
- Age restrictions may apply to specific events
- No refunds or exchanges without prior approval
- Children under 3 typically free with paying adult
- Children 3-12 may require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events