- Box Office: +44 (0)20 7378 1713
- General Inquiries: +44 (0)20 7378 1713
- Lines open Monday-Sunday, 10:00 AM - 7:00 PM
- Will-call tickets available for advance bookings
- Collect tickets from box office on day of performance
- Box office located at venue entrance
- Arrive 30 minutes before performance for collection
- Valid ID may be required
- Contact box office for specific details on your booking
- Limited on-site parking not available
- Street parking available in surrounding Southwark area (permit zones apply)
- Nearby public car parks: Menier Garage, Park Street Car Park, London Bridge Station car park
- Recommended: Use public transport (London Bridge station nearby)
- Bicycle parking available
- Coach parking by prior arrangement
- Wheelchair accessible seating available throughout theatre
- Accessible toilet facilities on site
- Level access to venue
- Designated spaces for wheelchair users in auditorium
- Personal helpers/carers admitted free
- Audio description and captioning available for select performances
- Assistance dogs welcome
- Contact box office in advance to arrange accessibility requirements
- No recording of performances (audio or video)
- Latecomers may not be admitted until suitable break in performance
- Mobile phones must be switched off during performances
- No flash photography
- Appropriate theatre etiquette expected
- Children under 3 not permitted in some productions (check beforehand)
- Doors typically open 30 minutes before performance
- Venue is smoke-free
- No outside food or drinks (snacks available at venue)
- Age restrictions vary by production (consult specific show details)
- Some performances may not be suitable for young children
- Minimum age requirement typically 5-12 years depending on show
- Children under 3 often not permitted for safety/comfort reasons
- Family-friendly matinees occasionally offered
- Babies in arms may be restricted for certain productions
- Contact box office to confirm age suitability for specific shows
- Discounted child tickets available on selected performances