- Main Office: (919) 542-4684
- Tours & Ticket Information: (919) 542-4684
- Available at main entrance
- Arrive 30 minutes before scheduled tour
- Bring reservation confirmation
- Valid photo ID required
- Free on-site parking
- Gravel/dirt parking lot
- Limited spaces during peak tour times
- Carpooling recommended for large groups
- Walking tours with some uneven terrain
- Limited wheelchair accessibility
- Flat paths in certain sanctuary areas
- Assistive devices recommended
- Closed-toe shoes required
- No outside food or drinks
- Photography permitted in designated areas
- Stay with tour guide at all times
- Quiet voices near animal habitats
- Children 5 and older welcome
- Supervised children only
- Strollers not recommended
- Minimum age for certain tours: 8-10 years
- Educational programs available for kids
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