- Main Box Office: (504) 280-7469
- Ticketing Hotline: (504) 280-7469
- General Venue Information: (504) 280-7470
- Located at main box office entrance
- Valid photo ID required for pickup
- Recommend arriving 1-1.5 hours before event start
- Must match name on original ticket purchase
- On-site parking available
- Standard parking fee: $10-$20 per vehicle
- Handicap parking near arena entrance
- Some reserved parking for premium ticket holders
- Carpooling recommended during high-attendance events
- Located on multiple levels
- Wheelchair accessible spaces
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- ADA compliant restrooms
- No outside food or beverages
- Bags subject to security screening
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Valid ticket required for entry
- No re-entry policy
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
- Parental guidance suggested for certain performances