Fees & Charges: A payment processing fee of no more than 2.3% applies to purchases by credit card, debit card or gift card. The payment processing fee includes (but is not limited to) credit and debit card fees and expenses, administration and associated infrastructure costs. The payment processing fee will be added to the price displayed. This payment processing fee does not apply when you purchase tickets by cash at outlets or box-offices (subject to availability). A Handling Fee of $8.00 per transaction applies over the phone and $5.00 online. In addition a delivery fee may apply depending on the mode of delivery selected. A $2.00 booking fee per ticket applies if purchasing tickets from an outlet or the venue Box Office.
- Main Venue: +64 9 570 5700
- Box Office: +64 9 570 5777
- Located at main entrance ticket booth
- Valid photo ID required
- Pickup available 1 hour before event start
- Ticket holders must be original purchaser
- On-site parking available
- Standard rate: NZ$10-15 per vehicle
- Disability parking near main entrance
- Limited street parking on Maurice Road
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Audio description services available
- No outside food or beverages
- Bags subject to security check
- No smoking inside venue
- No professional cameras without media pass
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/lap tickets available for select performances