- Main Venue: +49 841 305-0
- Ticket Office: +49 841 305-1515
- For inquiries, call during business hours (Monday-Friday, 9:00 AM - 5:00 PM CET)

- Tickets available at the stadium ticket office on match days
- Pick-up window opens 2 hours before event start
- Valid ID required for will-call collection
- Advance booking recommended for better availability

- On-site parking available with multiple lots
- Capacity: Approximately 1,000+ spaces
- Parking fee: Approximately €5-€10 per vehicle
- Public transportation: Direct access via local buses and trams
- Cycling: Bike parking facilities available

- Wheelchair-accessible seating sections available
- Accessible restroom facilities provided
- Accessible parking spaces reserved near entrances
- Companion seating available
- Advance notification recommended; contact ticket office for arrangements

- Valid ticket required for all guests
- No outside food or beverages allowed
- Professional cameras and recording devices subject to restrictions
- Prohibited items: Glass bottles, metal cans, weapons
- Stadium code of conduct applies to all attendees
- Smoking designated areas only
- Respect other spectators' viewing experience

- Children under 3 years: Generally free (may require free ticket)
- Reduced ticket prices available for children (typically ages 3-14)
- Family seating sections recommended
- Supervision of minors required at all times
- Bring identification for age verification
- Children's facilities and reduced prices vary by event type

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