Festival Colombiano

- Main Line: (602) 258-1234
- Box Office: (602) 258-1234 ext. 2
- Guest Services: (602) 258-1234 ext. 3
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 5:00 PM, Sunday Closed

- Will Call Window: Located at main box office entrance
- Hours: Opens 2 hours before event start time
- Valid Photo ID Required: Required for ticket pickup
- Name on Order: Must match ID presented
- Tickets Available: Up to 30 minutes before event start
- Early Pickup: Available 24 hours in advance with advance notice

- On-Site Parking: Limited street parking available
- Nearby Parking Lots: Multiple validated and metered lots within 2-3 blocks
- Parking Validation: Check with venue for validation programs
- Accessible Parking: Designated spaces available near main entrance
- Peak Hours: Arrive early for preferred parking during events
- Alternative: Public transportation and rideshare options recommended

- Wheelchair Accessible: Multiple designated seating areas throughout venue
- Companion Seating: Available adjacent to accessible seats
- Accessible Restrooms: Located on main level
- Elevators: Available for multi-level access
- Accessible Entrance: Main entrance is ADA compliant
- Advance Notice: Recommended for special accommodations
- Contact: Call (602) 258-1234 ext. 3 for specific accessibility needs

- Age Requirement: All ages permitted unless event-specific restrictions apply
- Bag Policy: Small personal bags only; no large backpacks or luggage
- Outside Food/Beverage: Not permitted; venue concessions available
- Seating: Assigned seating; standing room only if designated
- Photography/Recording: Professional recording prohibited without permission
- Conduct: Disruptive behavior may result in removal without refund
- Doors Close: Typically 15 minutes after event start; late entry subject to availability
- Venue Code of Conduct: Applies to all patrons

- Infants: Free admission if held on lap; some events require tickets
- Children's Tickets: Available for ages 2-12 at reduced rates
- Unaccompanied Minors: Not permitted; adult supervision required
- Child Restraint: Lap sitting only for children under 2 years
- Behavior: Children expected to remain seated during performances
- Sensitive Content: Parents responsible for reviewing event appropriateness
- Lost Child Protocol: Immediate notification to guest services required
- Age Restrictions: Certain events may have minimum age requirements