- Main Office: +34 957 16 00 00
- Ticket Services: +34 957 16 00 00
- General Inquiries: Available during business hours (9:00 AM - 6:00 PM)
- Tickets available at the main ticket office during open hours
- Advance reservation recommended for major events
- Pickup available up to 30 minutes before event start
- Valid ID required for ticket collection
- Pre-purchase online recommended to avoid queues
- Limited on-site parking available
- Street parking in surrounding areas
- Nearby public parking facilities within 5-minute walk
- Special parking arrangements for events; check event details
- Accessible parking spaces near main entrance for disabled visitors
- Designated wheelchair accessible seating sections
- Accessible entrances on ground level
- Accessible restroom facilities available
- Companion seating available
- Contact venue 48 hours in advance to arrange accommodations
- Mobility assistance staff available upon request
- No outside food or beverages allowed
- Cameras permitted for personal use; professional equipment restricted
- Smoking prohibited inside venue
- Bag checks conducted at entrance
- Arrive at least 30 minutes before event start
- Respect traditional bullfighting customs and protocols
- Children under 8 years old: Not recommended for bullfighting events due to content nature
- Children 8-14 years: Permitted with adult supervision
- Children under 12: May require parental consent forms
- Younger children accommodated for cultural exhibitions and museum visits
- No unaccompanied minors allowed inside venue