Event Ended
- Main Venue: +33 (0)1 40 02 60 60
- Ticket Services: +33 (0)1 40 02 60 61
- Guest Services: +33 (0)1 40 02 60 62
- Will Call Window: Located at Main Entrance
- Operating Hours: Opens 2 hours before event start
- Required Documents: Photo ID and booking confirmation email/receipt
- Processing Time: Typically 5-10 minutes
- Recommendation: Arrive early for faster service
- On-Site Parking: 4,500 spaces in Bercy Village complex
- Parking Rate: Approximately €8-15 depending on duration
- EV Charging: Available electric vehicle charging stations
- Accessibility: Reserved spaces for disabled visitors
- Alternative: Metro Line 6 & 14 direct access (Bercy Station)
- Wheelchair Accessible: Designated seating areas throughout venue
- Companion Seating: Free companion ticket available
- Accessible Restrooms: Multiple locations on all levels
- Elevators: Available for all seating levels
- Booking: Reserve accessible seats at least 48 hours in advance
- Contact: accessibility@accorarena.com or phone for arrangements
- Age Restrictions: Vary by event; check specific event details
- Prohibited Items: Glass bottles, cans, outside food/beverages (limited exceptions)
- Bag Policy: Small bags allowed; security screening required
- No Smoking: Smoking prohibited inside venue (designated outdoor areas available)
- Professional Photography: Not permitted without authorization
- Venue Code: Respectful conduct required; disruptive guests may be removed
- Entry: Doors typically open 1-2 hours before event start
- Age Policy: Children under 3 typically free (no seat required)
- Infant Policy: Lap infants allowed; stroller storage may be limited
- Pricing: Children 3+ require paid tickets
- Family Areas: Family-friendly seating available for certain events
- Height Restriction: Some events have minimum height requirements for safety
- Supervision: Children must be supervised by adult (18+)
- Recommendation: Check event-specific policies as rules vary by performance type
