- +49 331 721 27 00
- Main visitor information line
- Located at main entrance reception
- Ticket pickup with reservation number
- Valid photo ID required
- Available 1 hour before tour/event start time
- On-site parking available
- Designated visitor parking lot
- Parking fee: €5 per vehicle
- Accessible parking spaces near entrance
- Wheelchair accessible routes
- Designated viewing areas
- Companion/assistant seats available
- Advanced reservation recommended
- No outside food or drinks
- Photography permitted in designated areas
- Comfortable walking shoes recommended
- Tours may involve uneven terrain
- Multilingual staff available
- Children under 6: Free entry
- Guided tours suitable for ages 8+
- Child-friendly exhibits available
- Stroller accessibility varies by exhibit
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