Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information. Due to scheduling conflicts with the Artist, our FJ show is cancelled. Sorry for the inconvenience
- Main Box Office: (905) 306-6000
- Administrative Office: (905) 306-6050
- Available at box office counter
- Patrons must present valid photo ID
- Reservations held for 30 minutes before event start time
- Free on-site parking available
- Dedicated accessible parking near main entrance
- Parking lot well-lit and monitored
- Overflow parking available in adjacent city lots
- Wheelchair accessible seating in multiple locations
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- Elevator access to all levels
- No outside food or drinks
- No recording or photography during performances
- Late seating during performance intervals only
- Scent-free environment
- Electronic devices must be silenced
- Children 4 and under generally not permitted
- Age recommendations vary by specific performance
- Children's tickets often discounted
- Booster seats available upon request