- Main Office: (413) 737-2443
- General Information: (413) 205-5006
- Located at Main Ticket Booth
- Identification Required for Pickup
- Open 2 Hours Before Event Start
- Prepaid Tickets Can Be Collected Here
- On-Site Parking Available
- Multiple Parking Lots
- Standard Vehicle Parking: $10-$15
- RV and Oversized Vehicle Parking: $20-$25
- Handicap Parking Near Main Entrances
- Wheelchair Accessible Venues
- Designated Seating Areas
- Companion Seating Available
- Elevators in Multi-Level Buildings
- No Outside Food or Drinks
- Appropriate Attire Required
- No Pets (Service Animals Allowed)
- No Smoking in Indoor Venues
- Bags Subject to Search
- Children Under 12: Reduced or Free Admission
- Must Be Accompanied by Adult
- Stroller and Child-Friendly Facilities
- Designated Family Rest Areas