- Main Office: +49 471 590 5900
- Box Office: +49 471 590 5950
- For general inquiries and event information, contact during business hours (Monday-Friday 9:00 AM - 5:00 PM)
- Will call available at main box office
- Box office location at venue entrance
- Present valid ID and booking confirmation number
- Recommended to arrive 30-45 minutes before event start time
- Extended will call hours on event days
- On-site parking available at discounted rates
- Approximately 500+ parking spaces
- Accessible parking spaces reserved near entrance
- Street parking available in surrounding area
- Public transportation (buses, trams) accessible via local transit
- Bicycle parking facilities available
- Wheelchair-accessible seating throughout venue
- Designated accessible areas with companion seating
- Elevator access to all levels
- Accessible restroom facilities available
- Advance notice recommended for special accessibility requirements
- Contact box office to reserve accessible seats
- Valid ticket required for entry
- Photo ID may be requested at entrance
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited unless authorized
- Venue rules and event-specific policies must be followed
- Arrive 30 minutes early for security screening
- Age restrictions vary by event and performance type
- Children under 3 may be permitted free for certain events
- Advance notification required for infants
- Children must have valid tickets for assigned seating
- Parental supervision required for all minors
- Some performances may have age restrictions (PG, 6+, 12+, 16+, 18+)
- Check specific event details for children's admission policies
