Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
- Main Box Office: (416) 555-MUSIC
- Administrative Office: (416) 555-0178
- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets can be collected 1 hour before event start time
- Unclaimed tickets released 30 minutes before performance
- Adjacent municipal parking lot
- Street parking available
- Nearby parking garages within 2 blocks
- Average parking rate: $10-15 per event
- Some disabled parking spaces near venue entrance
- Wheelchair accessible seating areas
- Companion seats available
- Assistive listening devices provided
- Ground floor and elevator access
- Advanced reservation recommended
- No outside food or drinks
- No recording devices during performances
- Business casual attire recommended
- Doors open 45 minutes before event start
- Late seating during appropriate breaks
- Children 5 and older permitted
- Children under 5 not recommended for evening performances
- Matinee shows often more family-friendly
- Children must have own ticket
- Babes-in-arms not permitted
If you missed your chance to buy tickets for the World Cup's Toronto matches, fret not — there are still a few ways to get in before the action kicks off at BMO Field
Apr 20, 2026