- Main Office: +81-54-643-1111
- Ticket Inquiries: +81-54-643-1122
- Emergency: 110 (Police) or 119 (Ambulance)
- Location: Main Box Office near South Gate
- Hours: Opens 3 hours before event start
- Required: Photo ID and confirmation number or reservation name
- Processing Time: Typically 5-10 minutes
- Note: Arrive early during high-demand events
- Parking Capacity: Approximately 1,500 spaces
- Cost: ¥500-¥1,000 per vehicle (event dependent)
- Accessible Spaces: 30+ designated handicapped spots
- Operating Hours: 2 hours before to 2 hours after events
- Note: Parking fills quickly; arrive 90+ minutes early on match days
- Alternative: Public transportation via Fujieda Station (15-minute walk)
- Wheelchair Spaces: 50+ designated areas throughout stadium
- Accessible Restrooms: Multiple locations on each level
- Elevators: Available for all seating levels
- Companion Seating: Available adjacent to accessible seats
- Accessible Parking: 30+ spaces near stadium entrances
- Advance Notice: Recommended for special accommodations
- Contact: +81-54-643-1111 for accessibility assistance
- Prohibited Items: Weapons, fireworks, recording devices (professional), outside food/beverages
- Dress Code: No restrictive or offensive clothing
- Behavior: No aggressive chanting or discrimination
- Smoking: Designated areas only
- Photography: Personal use only; professional equipment restricted
- Entry: Valid ticket required; gates close 15 minutes after kickoff
- Venue Security: Subject to bag checks and metal detector screening
- Age Policy: Children under 3 years typically free (lap seating)
- Age 3-12: Children's tickets at reduced rates (approximately 50% adult price)
- Supervision: Children under 12 must be accompanied by adult at all times
- Family Sections: Designated family-friendly seating areas
- Facilities: Baby changing stations and nursing areas available
- Note: Height restrictions may apply to some seating areas for safety
- Special Events: Junior soccer clinics and family entertainment programs available