- Main Line: +81-3-6418-7790
- Inquiries: Available during business hours
- Reservations: Call during office hours for ticket and reservation assistance
- Tickets available for pickup at box office using reservation name
- Valid ID required for will-call pickup
- Arrive 30-45 minutes before event start time
- Advance notice recommended for large group pickups
- Limited on-site parking available
- Nearby parking facilities: Several paid lots within walking distance in Shibuya
- Recommended: Use public transportation (Tokyo Metro Hanzomon Line - Omotesando Station)
- Paid parking: Approximately 300-500 JPY per 30 minutes in area
- Wheelchair accessible areas available upon request
- Accessible restrooms on premises
- Elevator access to all levels
- Limited wheelchair seating: Call ahead to reserve designated spaces
- Companion seating available for assistance
- Valid ID required for entry
- Age restrictions may apply (varies by event; check specific event details)
- No professional photography or video recording without permission
- Alcohol service available for patrons 20+ years old
- Venue is smoke-free; designated smoking area outside
- Bag checks may be conducted at entry
- No weapons or hazardous materials permitted
- Age restrictions vary by event type
- Some events may have minimum age requirements (typically 6+ or 12+)
- Children's tickets available for applicable events
- Parental supervision required for minors
- Check specific event details for age-appropriate shows
- High chairs and baby facilities available in certain areas