Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main venue: (785) 309-5000
- Box Office: (785) 309-5010
- Located at main entrance
- Valid photo ID required for ticket pickup
- Available 1 hour before event start time
- Tickets must be claimed 30 minutes before event begins
- Free on-site parking
- Designated handicap parking near main entrance
- Well-lit parking areas
- Approximately 500 parking spaces
- Overflow parking available for large events
- ADA compliant seating
- Wheelchair accessible spaces
- Companion seating available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or beverages
- No professional cameras without media credentials
- Age restrictions may apply per event
- No weapons permitted
- Clear bag policy for most events
- Children under 3 typically free with paying adult
- Some events may have specific age restrictions
- Recommended age limits vary by event type
- Parental discretion advised for mature content events