- Main Athletic Office: (785) 864-1550
- KU Athletics Box Office: (785) 864-3141
- Located at main entrance ticket office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets must be claimed 30 minutes before event begins
- Limited parking around Allen Fieldhouse
- KU parking lots available with permit
- Street parking in adjacent university areas
- Recommended to arrive early on game days
- Multiple wheelchair-accessible sections
- Companion seats available
- Elevator access to different levels
- ADA compliant seating throughout venue
- No outside food or beverages
- Clear bag policy enforced
- No re-entry once exiting
- Professional cameras/recording equipment prohibited
- No smoking inside venue
- Children under 2 typically free with seated adult
- Tickets required for children 3 and older
- Children must have own seat for basketball games
- Recommended ear protection for young children