- Main Number: (502) 636-4400
- Ticket Office: (502) 636-4487
- Guest Services: (502) 636-4470
- Located at Main Ticket Office
- Open 2 hours before first race
- Valid photo ID required for ticket pickup
- Tickets can be retrieved up to 30 minutes before event start
- General Parking: $10-$20
- Premium Parking near entrance: $30-$50
- Handicap Parking Available
- Shuttle Services during Kentucky Derby
- Wheelchair accessible sections in multiple locations
- Companion seating available
- Elevators to different levels
- Accessible restrooms throughout venue
- No outside food or beverages
- Dress code varies by event and section
- No large bags or backpacks
- No pets (except service animals)
- ID required for alcohol purchase
- Children under 12 free with paid adult admission
- Strollers allowed in designated areas
- Family-friendly sections available
- Recommended age 8+ for full event experience