This event will be a phone-free experience. Use of cellphones or recording devices (including smart glasses) will not be permitted in the performance space. Upon arrival at the venue, all phones and recording accessories will be secured in Yondr pouches that will be opened at the end of the event. Guests maintain possession of their belongings at all times and can access their phones throughout the event at designated Phone Use Areas in the venue. All phones will be re-secured in Yondr pouches before returning to the event space. Anyone seen using a non-permitted device during the performance will be escorted out of the venue. Guests are encouraged to bring a credit card for purchases inside the venue. We appreciate your cooperation in creating a phone-free viewing experience.
- Main Box Office: (213) 742-7100
- Guest Services: (213) 742-7100
- Available during box office hours for ticket inquiries and venue information
- Will-call window located at main entrance
- Opens 1.5 hours before event start time
- Valid photo ID required for pickup
- Must provide confirmation number or name on reservation
- Tickets available until 30 minutes before event start
- Arrive early during peak times to avoid delays
- On-site parking available in multi-level garage
- Estimated capacity: 3,000+ spaces
- Parking rates: Typically $20-$30 per vehicle (subject to change by event)
- Accessible parking: Designated ADA spaces available near entrances
- Valet parking: Available for premium events (additional fee)
- Recommended arrival: 2 hours before event for optimal parking
- Alternative: Public transit and rideshare drop-off available
- ADA-compliant seating throughout venue
- Wheelchair accessible spaces with companion seating
- Accessible restrooms on multiple levels
- Elevators and ramps for easy navigation
- Accessible parking with direct venue access
- Service animal accommodation available
- Hearing assistance devices available upon request
- Contact venue in advance for specific accessibility needs
- No outside food or beverages permitted
- Clear bag policy: Bags must be 14"x14"x6" or smaller
- Professional cameras and recording devices prohibited without permission
- Smoking not allowed inside venue
- Weapons and illegal substances strictly prohibited
- Respect other guests and venue staff
- Follow all posted signage and staff instructions
- Age and identification verification may be required for certain events
- Children welcome at all-ages events with valid ticket
- Infants: Check specific event policies; some allow free admission if held
- Age verification: Valid ID required for entry verification
- Parental accompaniment: Required for children under 16 at certain events
- Family-friendly events: Designated seating areas available
- Supervision: Parents/guardians responsible for children at all times
- Lost child: Report immediately to nearest staff member
- Height and age restrictions apply for certain attractions/experiences