This event will be a phone-free experience. Use of phones, smart watches and accessories will not be permitted in the performance space. Upon arrival at the venue, all phones, smart watches and accessories will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them throughout the event only in designated Phone Use Areas within the venue. All devices will be re-secured in Yondr pouches before returning to the performance space.
- Main Box Office: (502) 690-9000
- Ticket Information: (502) 690-4700
- Located at main box office entrance
- Valid photo ID required for pickup
- Patrons can retrieve tickets 1 hour before event start time
- Group will call available for large party tickets
- Multiple nearby parking garages
- Rates range $10-$25 depending on event
- Official arena parking lots within walking distance
- Street parking available in downtown Louisville
- Handicap parking spaces near main entrance
- Wheelchair accessible seating on multiple levels
- Companion seats available next to wheelchair spaces
- Elevators to all seating levels
- ADA compliant restrooms
- Assistive listening devices available
- No outside food or beverages
- Clear bag policy enforced
- No weapons
- No professional cameras
- Valid ticket required for entry
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
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