No refunds - no exceptions. Lineups and times are subject to change. Any ticket suspected of being purchased for the sole purpose of reselling can be canceled at the discretion of The Signal and/or TicketWeb. Tickets purchased from 3rd party resellers or any other ticketing websites are not allowed. Valid government-issued photo ID required for entry to age-restricted events. Tickets available at the door (if not sold out). No re-entry. Physical tickets available at the box office. -- VIP: Package details subject to change without notice. All VIP packages are NON-TRANSFERABLE; NO NAME CHANGES will be permitted under any circumstances; NO REFUNDS or EXCHANGES; all sales are final. Please note this offer is not valid for tickets purchased via Fan to Fan Resale. By participating in any event with Gov't Mule you hereby agree that your name, photographic and/or video image, and voice may be used in any media, whether now known or hereafter invented, throughout the world for any purpose whatsoever. Non-ticket package elements will be subject to the non-transferable restrictions listed above. You will receive an email 2-3 days prior to the performance date with instructions on how to redeem your VIP Experience. Additional communication regarding your purchase may be sent via SMS text message to the phone number you provided during the purchase process. VIP programming may take place up to 3-4 hours before show time. Check-in details will also be posted HERE when confirmed. Exclusive VIP merchandise items will be shipped directly to the address you provide with your order or distributed on-site at the VIP event. If the merchandise is distributed on-site, we cannot ship your items if you choose not to pick them up. Shipped merchandise is not guaranteed to arrive before your show date. By purchasing a VIP package, you agree to share your information with the VIP provider in order to receive communications regarding your VIP experience and to receive VIP merchandise by mail. Any shipped merchandise not claimed within 90 days is subject to availability. RELEASE: You release, and agree to indemnify and hold harmless, Gov't Mule and its respective members, officers, directors, employees and agents (the "Released Parties") from and against all claims (known and unknown), liabilities, injuries, death, loss and/or damages of any kind arising from your participation in the VIP Package and/or meet & greet, or the acceptance, possession or use or misuse of the package or any related prizes. You assume all risks associated with the VIP Package or use or misuse of any related prizes, and you agree that the Released Parties will not be responsible or liable for any injury, harm, death, damages, costs, or expenses. If you have questions regarding your VIP package, please reach out to Please & Thank You's Customer Success team at help@please.co or text +1 (916) 655-9270.
Ticket prices include all fees and taxes. Tickets purchased at the box office have reduced fees. The Box Office at The Signal is open every Friday from 10am-4pm.Address: 21 Choo Choo Ave, Chattanooga, TN 37402--VIP 1: Wheres My Mule VIP ExperienceOne (1) GA Floor ticketAccess to Govt Mule Pre-Show SoundcheckOne (1) Warren Haynes Signature Dunlop Guitar Slide *One (1) Set of Limited-Edition Matt Abts Custom Logo Vater Drumsticks +One (1) Sealed Govt Mule Keyboardist Musical Chart Autographed by Danny LouisOne (1) Set of Custom Guitar Picks In Collector Box ^One (1) Govt Mule tote bagOne (1) Commemorative Laminate & LanyardPriority EntryEarly Access to Merch ShoppingDesignated VIP EntranceVIP Check In with access to VIP Host* same item as used by Warren Haynes+ same item as used by Matt Abts^ same item as used by Kevin ScottGovt Mule VIP ExperienceOne (1) GA Floor ticketAccess to Govt Mule Pre-Show SoundcheckOne (1) Govt Mule merchandise itemOne (1) Govt Mule tote bagOne (1) digital download of this Govt Mule Performance date via Mule TracksOne (1) Commemorative Laminate & LanyardPriority EntryEarly Access to Merch ShoppingDesignated VIP EntranceVIP Check In with access to VIP HostVIP Terms & Conditions available here.--The Mezzanine is 21+ only. Click HERE for full map image.--PLEASE NOTE - The Signal is a cashless venue. Only credit or debit cards are accepted at the bars, box office or guest services. PLEASE RIDESHARE - Parking is limited around the venue. We strongly recommend using rideshare apps like Uber or Lyft for transportation to and from the venue. There is a designated rideshare pick up / drop off location near the entrance for your convenience.--Need an Access Code? Sign up for our newsletter to get new show announcements, exclusive presale codes, rental discounts and more. Sign up HERE.*Presale codes are usually sent out on Thursdays at 10am as part of our weekly newsletter.
- Main Contact: (423) 226-2323
- Box Office: (423) 757-5580
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be collected 30 minutes before show
- On-site parking lot available
- Street parking in downtown Chattanooga
- Nearby public parking garages
- Suggested arrival 45-60 minutes before event for parking
- ADA compliant venue
- Wheelchair accessible spaces
- Companion seating available
- Elevators to all levels
- Request special accommodations when purchasing tickets
- No outside food or beverages
- Valid government-issued ID required for entry
- No re-entry policy
- Bag size limited to 12x12 inches
- No weapons permitted
- Age restrictions vary by event
- Most shows 18+
- Some all-ages events available
- Children under 12 typically require adult supervision
- Check specific event details for age requirements